Before/After

We Want To See You Smile!

Before/After Before/After

Videos

PERIODONTAL  MAINTENANCE RECALL VISIT… [more]

Videos Videos

New Patient

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New Patient New Patient

Insurance

Office Policy Thank you for choosing us as your dentist.  We look forward to working with you toward… [more]

Insurance Insurance

Meet Our Staff

Mission Statement We are dedicated to providing the highest level of dental care that our patients and… [more]

Meet Our Staff Meet Our Staff

Welcome

Dr. Mark Castor is a native Texan born in the west Texas oil town of Midland.  Except for a four year… [more]

Welcome Welcome

Insurance

Office Policy

Thank you for choosing us as your dentist.  We look forward to working with you toward a goal of total dental health and beauty.  We are committed to your treatment being successful.  Please understand that payment of your bill is considered a part of your treatment.  Your account with this office, whether you have insurance or not, is ultimately your financial responsibility.  We will file your claim with your insurance company as a courtesy to you, but we do not accept it as a guarantee of payment.

All patients must complete our Information and Insurance form before seeing the doctor.

FULL PAYMENT OF CO-PAY IS DUE AT TIME OF SERVICE

WE ACCEPT CASH, CHECKS, VISA, MASTERCARD, AMERCIAN EXPRESS, OR DISCOVER

Adult Patients

Adult patients are responsible for full payment at time of service.

Minor Patients

The adult accompanying a minor and the parents (or guardians of the minor) are responsible for full payment.  For unaccompanied minors, non-emergency treatment will be denied unless charges have been pre-authorized to an approved credit plan, Visa, MasterCard, or payment by cash or check at the time of service has been verified.

Missed Appointments

Unless cancelled, at least 24 hours in advance, our policy is to charge for missed appointments at the rate of $25.00 per ½ hour that was originally scheduled.  Please help us serve you better by keeping scheduled appointments.

Regarding Insurance

We accept assignment of benefits only for those programs in which the patient can go to any provider.  Even though we will file your claim for you, the balance on your account is ultimately your responsibility.  We will provide the necessary information to your insurance company to properly process your claim, but if your claim is not paid within a reasonable amount of time (determined by the procedure that is performed), the account will be due in full by you.  Your  insurance policy is a contract between you and your insurance company.  We are not a party to that contract.

Usual and Customary Rates

Our practice is committed to providing the best treatment for our patients, and we charge what is usual and customary for our area.  You are responsible for payment regardless of any insurance company’s arbitrary determination of usual and customary rates.

Notice of Privacy Practices

By signing our office policy you also state that you have read the Notice of Privacy Practices located at the front office. You also can obtain a paper copy of this notice upon request

Acquisition of Information

I hereby give permission for the office staff of Mark S. Castor D.D.S. to contact me at any number or address obtained for the purposes of appointment confirmation, financial or insurance inquiries, or any other purpose deemed necessary.

Thank you for understanding our Office Policy.  Please let us know if you have questions of concerns.